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Practice Settings

Overview

Practice settings is where you set up all of your default options for the various areas of AccountKit. It's broken into logical areas by tab as follows.

Please note that this is split into the NEW v's the LEGACY user interface whilst we make available both UI's for customers. In time we will remove all references to the old user interface entirely.

New User Interface | Jump straight to the applicable section:

Legacy User Interface | Jump straight to the applicable section:

 

 

Practice Settings Tab

Practice_Settings_-_display_page_for_help_v2.png


Area

Description
1
 Organisation Details Set the core basic details of your practice
  • Organisation Name appears on most reports & in the header area
  • ABN is your Australian Business Number (or unique business number depending on your base of origin)
  • Industry is to enable us to track the types of businesses using our software enabling us to better cater the tools to the majority.
2
 Address Enter both the street and postal address for your head office.
3
 Regional Settings Set the specifics pertinent to your practice:
  • Timezone effects the time stamps applied to all entries. Ensure this is correct so that all entries within the system have the correct time applied against them.
  • Set your base currency for display purposes only.
  • Set your financial year start; This impacts the time frames applied to various tools and reports. For example, the Equipment Finance schedule will show totals as at the end of each financial year as defined here.
4
 Contact Details

Set your base website and contact email for the practice.

  • These are used on some reports within AccountKit and who we contact if required.
  • The email is where your AccountKit invoice will be sent too.
5
 System Settings

Set the core security principles you require your practice to operate under

  • Two Factor Authentication
    • Toggle Mandatory 2FA for all users - Toggle this switch to enforce 2FA for all users. This will then force all staff to set up and use 2 Factor Authentication. (NOTE: 2FA is Mandatory in Australia but not yet in other countries, however, we recommend the use of this function to increase data integrity)
    • To learn more about the use of 2FA in AccountKit go to our Two Factor Authentication help article.
    • You can then toggle on and off which 2FA methods you want to allow for your practice based on your perception of risk for your business. It's best practice to NOT use security questions or secondary email.
  • Minimum Password Length
    • Here you can define the default length you would like you users passwords to be. Next time they reset their password, they will be required to meet this length requirement. The longer the more secure it will be.
    • Note that we enforce the use of special characters, upper and lower case characters and numbers in every password.
  • Whitelisted IP Addresses
    • For that extra level of security, if you want to lock down AccountKit so people can only login from certain locations, toggle this on. For example, you could white-list just the IP Address for each office;
    • From this, you could make your team members utilise a VPN to access the work IP Address.
    • By default it will include the current IP address so you don't lock yourself out.
    • IF you need to turn this off and can't login, you can contact support@account-kit.com to assist.
6
 Visual Settings Make AccountKit your own by customising your logo and colours.

Your practice logo
Select choose file and browse to your logo file.
  • Press the "Upload" icon; The image will be automatically resized to 36 pixels high, but we recommend uploading a higher resolution image as we utilise a higher quality on the printable reports. 
  • For the best quality logo, utilise a lossless version of your logo such as an SVG.

Practice Colours

  • Experiment with the colours to see the impact on the look and feel of AccountKit for your practice.
  • The Top Strip colours will determine the blend utilised at the top of any exported PDF reports.
i
 If you would like a hand to get the look of the logo and icons just right, please contact us at support@account-kit.com with a high-quality version of your logo and an idea of the colours you would like us to use.

 

Subscription

This shows the key details about your AccountKit subscription:

Subscription_Settings_-_display_page_for_help_v2.png

Area

Description
1
 Renewal Period

Identifies when your trial will expire or the next time your account will be charged.
2
to
4
 Pricing Breakdown

The pricing is then broken down according to the tier you are in as follows:

  1. Base cost of subscription
  2. Powerups
    • How many Xero blue connections you have charged in parcels of 5.
    • Correspondence register use - charged per user.
    • Workflow use - charged per user
    • Knowledge Centre subscription (coming soon) - charged per user
  3. Coupons Applied - This will reflect any coupons applied or the automated loyalty discounts that apply as you turn on more tools (see https://www.account-kit.com/pricing for more details)
5
 Subscription History

Here you can see:

  • Left - Any changes to your subscription with the date and the user details.
  • Right - Amounts and details of the changes which occurred.
6
 Payment Details

Your payment details can be viewed and updated from here.

Select "Update my billing method" to change the credit card you want your payments to be made from.

Note: We don't store your payment details. These are stored within Stripe, our payment gateway.

 

Integrations

These are the integrations that we are building out to add functionality that we believe will be beneficial to your practice by bringing visibility and simplifying how we deal with different pieces of cloud software.

Integration Name Description
Xero_logo_green.png By connecting with your Xero Practice Manager subscription, you can synchronise your full client list, groups, addresses and relationships with AccountKit.

See here for more details on how to use it.
 
Xero_logo_blue.png This integration enables you to pull through some pertinent practice stats from your own practice Xero file such as Top 10 Invoices and Bills along with selecting various accounts that you may like to watch. It's a one-way window into your accounting data for displaying or the AccountKit dashboard.

See here for more details on how to use it.
 
i
 This is not a global setting for the practice but instead set up on a per-user basis. It's only available to users of type Practice Administrator and Partner.

NI_Logo_New.png
Corporate Messenger

 Integrate with NowInfinity to get views into the company data via a company dashboard and entity dashboards for each family group.

See here for more details about the integration.
 
CAS_360.png
BGL		 Integrate with CAS360 to get views into the company data via a company dashboard and entity dashboards for each family group.

See here for more details about the integration.
 
Simple_Fund_360.png
BGL 		 Integrate with SimpleFund 360 to get views into the superfund data via entity dashboards for each family group.

See here for more details about the integration.
 
Slack_RGB.png Slack is for team collaboration getting internal communication out of your email and into a centralised space.

See here for more details about the integration.
 
SuiteFiles_-_Icon_Color_128h.pngLogo_512.pngdropboxicon.pngLogo-GoogleDrive.pngLogo-OneDrive-Cloud.pngLogo-Box.png
Document Management Systems (DMS)		 We support a number of different DMS systems at the same time enabling you to link client and practice documents to the various registers and tools throughout AccountKit.

Those that we currently support include:
See here for more details on how to connect them and make the best of having your client files at your fingertips.
 
twilio-logo-red.png

Twilio is an SMS carrier. AccountKit integrates with Twilio which means you can now send & receive SMS messages directly from AccountKit to your clients. Useful for account updates, appointment reminders, wishing clients happy birthday etc. 

 

You must have a Twilio account and active number to use this feature. If you do not have a Twilio account click the logo to go to the Twilio website and set one up. If you do already have a number and account click here to be taken to our set up Help article. 

outlook_premium.png

Logo_Gmail_256.png

We support integration with the two main email providers. By connecting up your email and installing the applicable addon or extension, you can push emails from Microsoft Outlook and Gmail directly into the correspondence register. If you happen to have a DMS system attached as well, you are able to save the applicable documents and link them back to the correspondence register entry.

 

Follow these links to find out how to install and make use of this feature.

 

Tool Settings

In the tool settings we have various options across the Administration, Compliance and Consulting tools which can be adjusted here. Further to this we can add and update tags, text templates and the business types. For details regarding the various tool settings checkout each of the help articles regarding the relevant tool you're looking at updating. 

i
 A tag, template or business type cannot be deleted once used anywhere within AccountKit. Instead, select the applicable item and elect to archive instead.

   

General tools

Global Lists

Tags

Tags in AccountKit facilitate a way to mark anything in AccountKit with an identifier that can be used to filter information in different ways. Tags can be specifically allocated to a tool, area of AccountKit, and/or left to be available anywhere.

For example, you may want a tag like "Capital Gains" which you want to be available within the Important Items Register, Professional Development Register and Correspondence Register. But you don't want it available within Equipment Finance. 

To add or update any tags or list items:

  • Simply click on the line to edit it. Once completed click outside of it to save.
  • Select the 3 dot action menu and elect to Archive or Delete (noting you can't delete a tag that's in use, only archive)
  • Add new options by selecting the "Create new" option.

 

Text templates

These are templates that can be used in various forms across AccountKit, whether it's sending an email to a client about a finished activity statement, meeting notes to short templates to help you record information in the correspondce register. This is the place to add, update and store these sort of templates.
  • To add a new template click which will open a dialogue box.
  • Add a template name and a description that help other users decide whether this is the template they want to use for their current task.
  • Create the template utilising Placeholder (see below) to prefill elements as required.
  • From here please see the menus & shared elements help for details of each icon.

 

Utilising Placeholders:

A placeholder enables you to drop text based on specific client or practice details - for example, the client name, practice name or user details. 

  1. Press the mceclip0.pngicon to show the placeholder options.
  2. Filter by the applicable placeholder
  3. Select the desired placeholder to insert it into the body of the text
    (note: if a placeholder field is blank, upon insert it'll just leave the placeholder text there for you to edit)
  4. Format the placeholder how you would like it to appear.

Here's a full list of available placeholders: 

Placeholder Description
ContactsWithin the correspondence register, this can be a client or contact - it's the individual that a message is being addressed to.
{{contact_first_name}} Selected contacts first name
{{contact_last_name}} Selected contacts last name
{{contact_name}} Selected contacts name
{{contact_salutation}} Selected clients salutation
{{contact_email}} Selected contacts email address
{{contact_phone}} Selected contacts phone number
{{contact_mobile}} Selected contacts mobile number
Client
This is usually the client entity that is being referred to (ie. With regards to...)
{{client_first_name}} Selected clients first name
{{client_last_name}} Selected clients last name
{{client_full_name}} Selected clients full name
{{client_name}} Selected clients name (eg. company name, or individual name without middle name)
{{client_email}} Selected clients email address
{{client_phone}} Selected clients phone number
{{client_mobile}} Selected clients mobile number
{{client_ABN}} Selected clients ABN
{{client_ACN}} Selected clients ACN
{{client_entitytype}} Selected clients legal entity type
{{client_street_address_single}}

Selected clients street address in a single line

79 West Terrace, Bordertown SA 5268
{{client_street_address_multi}}

Selected clients street address over multiple lines (ie. like you'd see on a letter.)

79 West Terrace
Bordertown  SA  5268
{{client_postal_address_single}} Selected clients street address in a single line
{{client_postal_address_multi}} Selected clients street address over multiple lines
User
This populates fields based on the user doing the text template insert.
{{user_first_name}} Current user first name
{{user_last_name}} Current user last name
{{user_name}} Current user full name
{{user_email}} Current user email address
{{user_phone}} Current user phone number
{{user_mobile}} Current user mobile number
Practice Details
These are fields specific to the details of your practice (set within the practice settings)
{{practice_name}} Your practice name
{{practice_ABN}} The practice ABN
{{practice_primary_contact}} Your primary contact name
{{practice_phone}} Your office main contact number
{{practice_email}} The general practice email address
{{practice_website}} The practice website address
{{practice_street_address_single}} The practice street address in a single line
{{practice_street_address_multi}} The practice street address over multiple lines
{{practice_postal_address_single}} The practice postal address in a single line
{{practice_postal_address_multi}} The practice postal address over multiple lines

 

 

People

Individual name format

Client settings allow you to choose how you want the naming convention of your individual contacts to display. This is a neat feature since you can make a change to the format in Account Kit and push it across to XPM for a bulk update.
mceclip0.png
 
There are 4 choices to how you can have the individual name layout based on the name Joe Bloe Blogs:
Convention Result
[Last Name], [First Name] Blogs, Joe
[Last Name], [First Name] [Other Name] Blogs, Joe Bloe
[First Name] [Last Name] Joe Blogs
[First Name] [Other Name] [Last Name] Joe Bloe Blogs
 
 
The other options available in this section are to do with where you want to see the naming convention updated:
  • Enforce individual display name in AccountKit
    • Enabling this toggle will push the selected naming convention for all individuals within the AccountKit database.
    • It will also take the entries put into First, Other and Last name and automatically apply the appropriate format to the Display Name.
    • If you do not have this on, anything can be entered into the Display name irrespective of the content within the First, Other and Last names.
  • Enforce individual display name in XPM
    • Enabling this function will then update the display name in XPM based on how it is displayed in AccountKit.
    • Note - this may take a some time to complete the action due to API speed limitations, during which time the toggle will be greyed out while the update completes. You will receive a notification in app when the process has completed. (Refer to pop-up dialogue below).

Practice_Settings_-_Indiviaul_naming_-_update_dialogue_box.png

 

Business types

The business types serve a number of different purposes. 

  • It enables us to cross-check against the ATO data with respect to the underlying structure type. (hence the ATO Client Type field)
  • It defines the different business structure types for the client map. Each structure types visuals can be set within the client map settings.

Fields include:

  • Name - this is the visual name you will see it referred to as across AccountKit
  • ATO Client Type - This is specific to AU and enables a structure type to be aligned with the ATO available types.
  • Individual Checkbox- This ensures you have the ability to show first, other and last name. Also determines the visuals within the Client Map.
  • Actions - As usual, this is where you can archive or delete business types.

 

 

Practice Settings for Tools

Please see below relevant links to take you to each specific tool help area which details out the Practice Settings for that specific tool.

Administration Tools

 

Compliance Tools

 

Consulting Tools

 

Practice Registers

Practice Address Register

The Practice Address Register's purpose is to ensure you can keep your global address list nice and tidy. It's easy to search and spot any duplicate or incorrect entries and tidy up as required.

To edit an address

  • Simply click on the address;
  • Make the required changes in the pop-up
  • Press [SAVE]

To update an incorrect address applied to some entities within a group.

  • Expand the client list in the first column for the incorrect address.

Practice_Settigns_-_Practice_Registers_-_Address_Registers.png

  • Open one of the clients on this list.
  • Edit the address for that client, changing it to the correct address
  • It will then apply this address to any other related clients within the group.

 

Client History Register

This is a full tracking log of all client changes over time. You can view at a client detail level, filtered by that client, or you can view the full history here and filter by users, clients, groups and dates.

 

User History Register

Similarly, this is a full tracking log of your users access to AccountKit. You can view these details at a per user basis via User Management or you can view across your whole practice here where you can filter by user login details, password resets, resetting of 2FA etc. You can find out more here.

 

Legacy User Interface

Practice Settings

Help_-_General_-_PracticeSettings.png

Area

Description
1
 Organisation Details Set the core basic details of your practice
  • Organisation Name appears on most reports & in the header area
  • ABN is your Australian Business Number (or unique business number depending on your base of origin)
  • Industry is to enable us to track the types of businesses using our software enabling us to better cater the tools to the majority.
2
 Address Enter both the street and postal address for your head office.
3
 Regional Settings Set the specifics pertinent to your practice:
  • Timezone effects the time stamps applied to all entries. Ensure this is correct so that all entries within the system have the correct time applied against them.
  • Set your base currency for display purposes only.
  • Set your financial year start; This impacts the time frames applied to various tools and reports. For example, the Equipment Finance schedule will show totals as at the end of each financial year as defined here.
4
 Contact Details

Set your base website and contact email for the practice.

  • These are used on some reports within AccountKit and who we contact if required.
  • The email is where your AccountKit invoice will be sent too.
5
 Practice Default Signature Here you can customise the basic signature utilising the inbuilt placeholders to autopopulate the detail. A user can then start with this template, then customise it further personally within their own profile.
6
 System Settings Set the core security principles you require your practice to operate under
  • Session Timeout is the duration before the system automatically logs you out. The longer the time period, the lower the level of security.

  • Two Factor Authentication
    • Toggle Mandatory 2FA for all users - Toggle this switch to enforce 2FA for all users. This will then force all staff to set up and use 2 Factor Authentication. (NOTE: 2FA is Mandatory in Australia but not yet in other countries, however, we recommend the use of this function to increase data integrity)
    • To learn more about the use of 2FA in AccountKit go to our Two Factor Authentication help article.
    • You can then toggle on and off which 2FA methods you want to allow for your practice based on your perception of risk for your business. It's best practice to NOT use security questions or secondary email.

  • Minimum Password Length
    • Here you can define the default length you would like you users passwords to be. Next time they reset their password, they will be required meet this length requirement
    • Note that we enforce the use of special characters, upper and lower case characters and numbers in every password.

  • Whitelisted IP Addresses
    • For that extra level of security, if you want to lock down AccountKit so people can only login from certain locations, toggle this on. For example, you could white-list just the IP Address for each office;
    • From this, you could make your team members utilise a VPN to access the work IP Address.
    • By default it will include the current IP address so you don't lock your self out.
    • IF you need to turn this off and can't login, you can contact support@account-kit.com to assist.
7
 Visual Settings Make AccountKit your own by customising your logo and colours.

Your practice logo
  • Versions
    • Logo Light - used by default across all current reports and the top navigation bar; Recommended to be either transparent or with a white background.
Update your logo
  • Select choose file and browse to your logo file.
  • Press the "Upload"; The image will be automatically resized to 36 pixels high, but we recommend uploading a higher resolution image as we utilise a higher quality on the printable reports. 
  • Press "Save" at the bottom of the page to apply the updated logo
  • Logo Dark - Presently not used; long term this is about having a graphic optimised for a dark background. (ie. light text and logo); Ideally, you would use a transparent PNG file. 
Practice Colours
  • Select the Colours as follows:
    • Colour 1 - This is the background colour only used as the left side blend in the menu bar.
    • Colour 2 - This is the background colour only used as the right side blend in the menu bar.
    • Colour 3 - This is the highlight used for some headings, line, icons and other text.
i
 If you would like a hand to get the look of the logo and icons just right, please contact us at support@account-kit.com with a high-quality version of your logo and an idea of the colours you would like us to use.

 

i
 Make sure to press "Save" after you've made any changes, otherwise, at the point you leave the page, any changes will be lost.
 
 

Subscription

This shows your the key details about your AccountKit subscription:

Help_-_General_-_PracticeSettings_-_Subscription.png

Area

Description
1
 Renewal Period

Identifies when your trial will expire or the next time your account will be charged.
2
 Subscription Tier

Subscription Tier - Based on the number of active non-individual clients, we highlight which plan you be on as of the next renewal period or when you go to commence your subscription. The tier sets the pricing for the next components

 
3
to
5
 Pricing Breakdown

The pricing is then broken down according to the tier you are in as follows:

  1. Base cost for your tier
  2. Base Cost Modifier - Here you will see:
    • How many xero connected orgs and non-individual client entities you presently have and how they compare to the limits per subscription tier; and
    • Any extra parcels that may apply to your subscription.
  3. Add-ons & Tools
    • Once you have used up the freebies for each of the tools, you can then elect to turn on a tool to continue using it from here.
    • If you want to disable a tool, simply contact support@account-kit.com and we will take care of disabling them for you.
  4. Coupons Applied - This will reflect any coupons applied or the automated loyalty discounts that apply as you turn on more tools (see https://www.account-kit.com/pricing for more details)

 
6
 Subscription History

Here you can see:

  • Left - Any changes to your subscription, such as a change of tier or the addition / removal of any tools.
  • Right - Amounts and links to any invoices and receipts.
7
 Payment Details

Your details can be viewed and updated from here.

Select "Update my billing method" to change the credit card you want your payments to be made from.

 

Integrations

These are the integrations that we are building out to add functionality that we believe will be beneficial to your practice by bringing visibility and simplifying how we deal with different pieces of cloud software.

Integration Name Description
Xero_logo_green.png By connecting with your Xero Practice Manager subscription, you can synchronise your full client list, groups, addresses and relationships with AccountKit.

See here for more details on how to use it.
 
Xero_logo_blue.png This integration enables you to pull through some pertinent practice stats from your own practice Xero file such as Top 10 Invoices and Bills along with selecting various accounts that you may like to watch. It's a one-way window into your accounting data for displaying or the AccountKit dashboard.

See here for more details on how to use it.
 
i
 This is not a global setting for the practice but instead set up on a per-user basis. It's only available to users of type Practice Administrator and Partner.

NI_Logo_New.png
Corporate Messenger

 Integrate with NowInfinity to get views into the company data via a company dashboard and entity dashboards for each family group.

See here for more details about the integration.
 
CAS_360.png
BGL		 Integrate with CAS360 to get views into the company data via a company dashboard and entity dashboards for each family group.

See here for more details about the integration.
 
Simple_Fund_360.png
BGL 		 Integrate with SimpleFund 360 to get views into the superfund data via entity dashboards for each family group.

See here for more details about the integration.
 
Slack_RGB.png Slack is for team collaboration getting internal communication out of your email and into a centralised space.

See here for more details about the integration.
 
SuiteFiles_-_Icon_Color_128h.pngLogo_512.pngdropboxicon.pngLogo-GoogleDrive.pngLogo-OneDrive-Cloud.pngLogo-Box.png
Document Management Systems (DMS)		 We support a number of different DMS systems at the same time enabling you to link client and practice documents to the various registers and tools throughout AccountKit.

Those that we currently support include:
See here for more details on how to connect them and make the best of the having your client files at your fingertips.
 
twilio-logo-red.png

Twilio is an SMS carrier. AccountKit integrates with Twilio which means you can now send & receive SMS messages directly from AccountKit to your clients. Useful for account updates, appointment reminders, wishing clients happy birthday etc. 

 

You must have a Twilio account and active number to use this feature. If you do not have a Twilio account click the logo to go to the Twilio website and set one up. If you do already have a number and account click here to be taken to our set up Help article. 

outlook_premium.png

Logo_Gmail_256.png

We support integration with the two main email providers. By connecting up your email and installing the applicable addon or extension, you can push emails from Microsoft Outlook and Gmail directly into the correspondence register. If you happen to have a DMS system attached as well, you are able to save the applicable documents and link them back to the correspondence register entry.

 

Follow these links to find out how to install and make use of this feature.
 

List and Tags

Lists and tags are essentially standardised items that we use throughout multiple tools to ensure things are being named the same for ease of sorting and filtering.
 

i
 A tag, template or business type cannot be deleted once used anywhere within AccountKit. Instead, select the applicable item and elect to archive instead.

General

Area Description

All Tags

Global Tags in AccountKit faciltate a way to tag anything in AccountKit with an identifier that can be used to filter information in different ways. Tags can be specifically allocated to a tool or area of AccountKit, or left to be available anywhere.

For example, you may want a tag like "Capital Gains" which you want to be available within the Important Items Register, Professional Development Register and Correspondence Register. But you don't want it available within Equipment Finance. 

To update any tags or list items, you have a few options:

  • Simply click on the line to edit it. Once completed click outside of it to save.
  • Select the 3 dot action menu and elect to Archive or Delete (noting you can't delete a tag that's in use, only archive)
  • Add new options by selecting the "Create new" option.

Important Documents Register 

Document tags:

These tags are standardised descriptors for document types used throughout AccountKit such as in the Important Document Register. 

We have made some suggestions for the types of documents that may be useful, but you can always add more or archive any of those that you feel are excessive.

Document locations

These locations define where Important Documents can be stored.

We've once again made some suggestions, but you may want to add some more options depending on the size of your practice and the locations available for you to store documents within.

Mail Register

 

Mail Register Tags:

As the name would suggest, these are document tags specific to your mail register for consistency and ease of finding of particular types of mail sent out of the practice.

As before, we've created some defaults that you may like to use, otherwise feel free to edit to your heart's content.

Franking Accounting Register 

Franking Account Types:

Here you can customise the list that appears within the franking register type field.

We've created some defaults that you may like to use, otherwise, you can modify them to suit your needs as required.

People

Business Types:

The business types serve a number of different purposes. 

  • It enables us to cross-check against the ATO data with respect to the underlying structure type. (hence the ATO Client Type field)
  • It defines the different business structure types for the client map. Each structure types visuals can be set within the client map settings.

Fields include:

  • Name - this is the visual name you will see it referred to as across AccountKit
  • ATO Client Type - This is specific to AU and enables a structure type to be aligned with the ATO available types.
  • Individual - This ensures you have the ability to show first, middle and last name.
  • Actions - As usual, this is where you can archive or delete business types.
 
i
 We generally don't recommend that you edit these too much unless you would like to create some colour variations on the types provided - eg. You may want to distinguish visually a Unit Trust from a Discretionary Trust from a Custodian Trust within your client maps.

XPM Sync issue - The API doesn't allow new entity types to be set up from within AccountKit. Instead, first set up the Business Structure within XPM then setup the corresponding Business Type in AccountKit. Otherwise, you'll find sync errors will occur when selecting a type that doesn't exist in XPM.

Amortisation Scheduler

Amortisation Types

Here you can define the different types of amortisation types if you need anything outside of the standard that we've provided.

Most importantly setting the type simply changes the direction of the journals when posting to Xero. 

Text Templates

Text Templates

Template tags:

These tags are standardised descriptors for the different templates used within the Correspondence Register when utilising text templates. Simply enables quick grouping and filtering by specific templates.

We have made some suggestions for the types of groupings that may be useful, but you can always add more or archive any of those that you feel don't align with your requirements.

 

Template List:

These are where you can view, edit and create new text templates for utlising with the Correspondence Register .

We've created a couple of examples for you, but otherwise build them out with some standard text for utilising in your file notes.

Your options here are:

  • Filter by templates using the search option
  • (+) Add new template to create a new text template.
  • Click on each line to preview the text
  • Select the 3 dot action menu where you can:
    • Edit - select to edit the template
    • Copy - copy a template which you can then tweak.
    • Archive - archive the template
    • Delete - delete the template

Utilising Placeholders:

A placeholder enables you to drop text based on specific client or practice details - for example, the client name, practice name or user details. 

  1. Press the mceclip0.pngicon to show the placeholder options.
  2. Filter by the applicable placeholder
  3. Select the desired placeholder to insert it into the body of the text
    (note: if a placeholder field is blank, upon insert it'll just leave the placeholder text there for you to edit)
  4. Format the placeholder how you would like it to appear.

Here's a full list of available placeholders: 

Placeholder Description
ContactsWithin the correspondence register, this can be a client or contact - it's the individual that a message is being addressed to.
{{contact_first_name}} Selected contacts first name
{{contact_last_name}} Selected contacts last name
{{contact_name}} Selected contacts name
{{contact_salutation}} Selected clients salutation
{{contact_email}} Selected contacts email address
{{contact_phone}} Selected contacts phone number
{{contact_mobile}} Selected contacts mobile number
Client
This is usually the client entity that is being referred to (ie. With regards to...)
{{client_first_name}} Selected clients first name
{{client_last_name}} Selected clients last name
{{client_full_name}} Selected clients full name
{{client_name}} Selected clients name (eg. company name, or individual name without middle name)
{{client_email}} Selected clients email address
{{client_phone}} Selected clients phone number
{{client_mobile}} Selected clients mobile number
{{client_ABN}} Selected clients ABN
{{client_ACN}} Selected clients ACN
{{client_entitytype}} Selected clients legal entity type
{{client_street_address_single}}

Selected clients street address in a single line

79 West Terrace, Bordertown SA 5268
{{client_street_address_multi}}

Selected clients street address over multiple lines (ie. like you'd see on a letter.)

79 West Terrace
Bordertown  SA  5268
{{client_postal_address_single}} Selected clients street address in a single line
{{client_postal_address_multi}} Selected clients street address over multiple lines
User
This populates fields based on the user doing the text template insert.
{{user_first_name}} Current user first name
{{user_last_name}} Current user last name
{{user_name}} Current user full name
{{user_email}} Current user email address
{{user_phone}} Current user phone number
{{user_mobile}} Current user mobile number
Practice Details
These are fields specific to the details of your practice (set within the practice settings)
{{practice_name}} Your practice name
{{practice_ABN}} The practice ABN
{{practice_primary_contact}} Your primary contact name
{{practice_phone}} Your office main contact number
{{practice_email}} The general practice email address
{{practice_website}} The practice website address
{{practice_street_address_single}} The practice street address in a single line
{{practice_street_address_multi}} The practice street address over multiple lines
{{practice_postal_address_single}} The practice postal address in a single line
{{practice_postal_address_multi}} The practice postal address over multiple lines

  

Tool Settings & Defaults

This area is where you set the default options to specific tools for applying across the practice. General speaking, you will find the detail for any tool defaults for each tool under their respective help page.


Dashboard Settings

  • Statistics
    • ATO Lodgments - Simple toggle whether you would like to see the ATO lodgment statistics enabled across your practice.

Action Menu Options

Practice Address Register

The Practice Address Register's purpose is to ensure you can keep your global address list nice and tidy. It's easy to search and spot any duplicate or incorrect entries and tidy up as required.

To edit an address

  • Simply click on the address;
  • Make the required changes in the pop-up
  • Press [SAVE]

To update an incorrect address applied to some entities within a group.

  • Expand the client list in the first column for the incorrect address.
    Help_-_Practice_Settings_-_AddressList.png
  • Open one of the clients on this list.
  • Edit the address for that client, changing it to the correct address
  • It will then apply this address to any other related clients within the group.

Client History Register

This is a full tracking log of all client changes over time. You can view at a client detail level, filtered by that client, or you can view the full history here and filter by users, clients, groups and dates.

 

User History Register

Similarly, this is a full tracking log of your users access to AccountKit. You can view these details at a per user basis via User Management or you can view across your whole practice here where you can filter by user login details, password resets, resetting of 2FA etc. You can find out more here.

 

Shared Elements (Eg. Action Menu) Check out this link for various elements shared throughout the various toolsets.
Document Management System (DMS) This page will take you through how to connect to and utilise any number of cloud-based storage systems.

 

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